Crossing Automation - Customer Support

Crossing Automation is committed to providing exceptional worldwide support to its customers, developing systems, installing tools and solutions seamlessly, and answering questions promptly. Crossing's Customer Support is available 24 hours a day, 7 days a week to ensure its products provide maximum productivity and profitability.


Customer Support is provided in many ways:


Crossing provides customers with regional and online support, providing unmatched technical product training for customers around the world. In addition, customers have direct access to information on service and additional technical assistance.

Contact Customer Support:

Returned Materials Authorization (RMA):

+1 800 345 7643, Option 2, follow the system prompts, or e-mail: rma@crossinginc.com


Spares:

+1 800 345 7643, Option 2, follow the system prompts, or e-mail: spares@crossinginc.com


Technical Assistance:

+1 800 345 7643, Option 2, follow the system prompts, or e-mail: techsupport@crossinginc.com


Product Training:

techtraining@crossinginc.com